Shropshire County Council is a unitary local authority representing over 300,000 people. Local Government Authorities in the UK have come under increasing pressure to meet the requirements of the Data Protection Act 1998, with stiff financial penalties issued if they fail to comply. Additionally, they are required to use the Public Switched Network (PSN) when passing sensitive information so as to safeguard public data.

Capabilities Employed

The Challenge

SA Group's team conducted a PSN IA Gap Analysis which revealed the need for a new network, incorporating:

  • 3,500 users
  • Cyber shielding
  • Full integration into the 'zero-tolerance' Central Government infrastructure
  • Implementation against international standard ISO 27001

'There comes a point, however capable your team, where the pressures become almost unmanageable. SA Group provides invaluable support and total reliability at mission-critical times. They are objective, clear, completely independent and at their best when the stakes are high and the pressure is on. Appointing them as partners was the best thing we ever did.'

– Neil Langford, Head of Service, Programme Management, Shropshire Council

The Solution

The team conducted a full insight and gap analysis to pinpoint where Shropshire CC were and what still needed to be done.

A new system was designed, incorporating a fully documented training plan. The team then went on to deliver the project, ensuring:

  • Defined acceptance criteria for the system
  • A co-ordinated migration with the involvement of all internal stakeholders
  • The award of ISO 27001 certification
  • £160m in savings over five years

The Result

SA Group completed the report and recommendations on budget and ahead of schedule.

We also oversaw the Public Switched Network application which was subsequently accepted and awarded with PSN Certification which permitted Shropshire CC to join the network.

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