Interoperability Services (IS) provide a safe information exchange between the Ministry of Defence (MoD) and its international partners. Using Interoperability technology, the MoD is able to safely use email platforms, web browsing and online chat functions between trusted and untrusted networks.

Capabilities Employed

The Challenge

Seeking to ensure future serviceability, scalability and security – IS needed a technology uplift. The challenge was to complete a significant in-service interoperability technology uplift without causing disruption to business as usual.

The Solution

To ensure a smooth migration, SA Group's project manager performed a thorough review of the roles and remits of the initial stakeholders, prime contractor, user community, programme team and a number of third party suppliers.

By managing these individuals, instigating regular meetings, developing a thorough transition plan and coordinating the technical side of the migration, SA Group's project manager streamlined all migration activities — reducing disruption to business as usual.

And, to ensure that the technical refresh was seamlessly integrated into the MoD's wider infrastructure, SA Group's architecture consultant worked with the entire external supply team so that all external dependencies were met. From here, SA Group carried out test and acceptance assurance activities at the factory, and on-site, including testing already mature services provided by the updated technology.

The Result

With the help of SA Group's dedicated team of consultants, a seamless programme of in-service technology uplift to IS was carried out in just 48 hours. The migration was hugely successful and was achieved with no service disruption to existing infrastructure. It has secured the future of the MoD's infrastructure by ensuring it is sufficiently robust to handle future challenges.

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