SA Group provided a team of consultants with large-scale transformation experience including a certified Smart Cities specialist (SCCISP). The team conducted extensive research and interviews to understand the organisational context and requirements, and also the bigger picture within which the transformation would be implemented.
Specifically it was critical to understand current and future data security, cyber security and privacy requirements with a view to keeping GCCC’s customer data safe.
SA Group designed a bespoke transformation model, presented with a succinct and actionable report that outlined clear deliverables for the next stage of the project, including the requirements of all stakeholders.
The project was extensively benchmarked against other cricket clubs and sporting venues, and the ECB. Triple helix modelling ensured collaboration across the full suite of stakeholders and their respective digitisation strategies.
The report considered the four key pillars of Digital Transformation – Technology, People/Culture, Data/Marketing and Process – in light of GCCC’s own business strategy, and combined this with a 3 layer Stadium Platform Model of Infrastructure, Technologies and Fan Experience.
Following this was the creation of a 5 year Implementation Roadmap that reflected GCCC’s needs for practicality and adaptability.